- What
is the difference between an e-mail account
and an e-mail alias?
An e-mail account is your main mailbox,
which stores your e-mail. An e-mail alias
(also known as "e-mail forwarding") is
simply a pointer to send other e-mail
addresses to the same mailbox. E-mail
aliases can point either to an Bananic-maintained
e-mail account, or to any other e-mail
account (e.g. your ISP e-mail account).
A typical e-mail alias might refer to
departments in your company like "support@yourname.com"
or "info@yourname.com," whereas a typical
e-mail address is likely to relate to
your own identity like "jdoe@yourname.com".
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- What
is domain parking?
Parking a domain name to your account's
primary domain name will not only link
both websites together but they will also
share the same web space and website content.
Note that you can only own e-mail accounts
under the primary domain name, and you
will not be able to receive e-mails at
the parked domain name.
When we park a domain to your primary
domain, it means the following: Typing
http://www.parkdomain.com in a web browser
will bring you to http://www.primarydomain.com
(your primary website).
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- How
to manage my e-mail accounts?
As soon as you have sign-up with us, you
can setup the e-mail accounts by going
to your account control panel to setup
the e-mail accounts.
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- Do
you offer sub-domains?
No, currently we do not offer sub-domain
service. Each account is dedicated to
One domain and each account will be given
a control panel access so that the customers
can maintain their account by themselves.
If you need to create DNS pointers for
your sub-domains please contact us and
we will set it for you.
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- Does
e-mail volume count against site traffic
volume?
No. The e-mail traffic volume and the
site traffic volume are counted separately.
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- Can
I use my private FTP account as an anonymous
FTP service?
No. The private FTP account which is given
to you is meant for uploading and managing
your web site. If you intend to store
files for public download, we recommend
setting it up via http instead.
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- Do
you offer any search engine submission
service?
Yes. For a USD 15.00 one-time fee, we
can submit your website to 500-800 search
engines and website listings. The following
are some important notes about our search
engine submission service:
1) We do not make any guarantees that
your website will be listed on a specific
search engine even if specifically requested
in advance. We do not own or have control
over these search engines or listings.
It is up to the maintainers of the search
engines or listings to include you on
its site.
2) Even if we submit your site to 500-800
search engine and listings, your site
may only be listed in about 50% to 95%
of these sites. This is because the search
engine or listing may not list your website
because of differences in content. For
example, a search engine for automobile
related website may not list a website
not related to automobiles.
3) We cannot guarantee the positioning
of your website on any search engine or
listings. It is beyond our control nad
it is usually determined by the order
the website was listed.
4) It may take up to 6 weeks to list your
website, especially in some larger search
engines.
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